Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Profile information and preferences
• Payment and billing information (processed through secure third-party providers)
• Educational background and course enrollment information

1.2 Usage Information

We automatically collect information about how you use our platform, including:

• Course progress, completion rates, and learning analytics
• Virtual lab usage and session data
• Device information, IP address, and browser type
• Log files and timestamps of activities
• Cookies and similar tracking technologies

1.3 Third-Party Authentication (Google OAuth)

If you choose to sign in using Google OAuth, we receive the following information from Google:

• Basic Profile Information: Your name, email address, and profile picture
• Account Identification: Your Google account ID to authenticate and link your account

Purpose of Data Collection: We use Google OAuth to provide you with a convenient and secure way to create and access your Skill First Learn account. This allows you to:

• Sign in quickly without creating a separate password
• Access your learning progress and course materials
• Maintain a single account across our platform

How We Use Google User Data:

• We use your Google email address and name to create and manage your Skill First Learn account
• We use your Google account ID to authenticate your login sessions
• We store this information securely on our servers to maintain your account
• We do not share your Google account information with third parties except as described in Section 3 (Information Sharing)
• We do not use Google user data for advertising purposes
• We do not access your Google account data beyond what is necessary for authentication

Data Storage: Your Google account information (email, name, account ID) is stored securely on our servers and is retained for as long as your account is active. You can disconnect your Google account at any time through your account settings.

Your Rights: You can revoke our access to your Google account at any time through your Google Account settings. If you revoke access, you will need to use an alternative login method or create a password-based account.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our LMS platform and virtual lab services
• Process your registrations, enrollments, and course access
• Track your learning progress and provide personalized recommendations
• Communicate with you about courses, updates, and important notices
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service
• Conduct analytics and research to improve our services

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform, processing payments, or providing analytics
• Educational Institutions: If you are enrolled through an institution, we may share progress data with authorized administrators
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Virtual Labs and Session Data

Our virtual lab environment may collect and store:

• Session recordings and activity logs for educational and support purposes
• Code and project files you create within the lab environment
• System resource usage and performance metrics

This data is used to provide technical support, improve lab performance, and ensure a secure learning environment. Lab sessions may be monitored for educational and security purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze platform usage and performance
• Provide personalized content and recommendations

You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal and educational record retention requirements)
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Account Management: Update your account settings and preferences through your profile

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our platform, you consent to the transfer of your information to these countries.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain educational records as required by law

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our platform after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: